Legal

Cookie Policy - Prodonto

Effective Date: April 30, 2026Last Updated: April 30, 2026

Healthcare Privacy First Commitment

At Prodonto, protecting user trust is not optional. It is foundational. We follow a "Healthcare Privacy First" approach, which means:

  • Your health-related information is treated with the highest level of confidentiality.
  • Tracking technologies are designed to minimize data collection.
  • Transparency and control are always provided to you.

No Health Data Used for Ads

We strictly do not use, store, or share any health-related data or treatment searches for advertising or targeting purposes.


1. Introduction

This Cookie Policy explains how Prodonto ("we", "our", "us") uses cookies and similar technologies on our website and mobile applications (the "Prodonto"). By using our Platform, you agree to the use of cookies as outlined in this policy.


2. What Are Cookies?

Cookies are small text files stored on your device that help us:

  • Enable core platform functionality.
  • Improve user experience.
  • Understand platform usage.

3. Types of Cookies We Use

a. Essential Cookies (Strictly Necessary)

These cookies are critical for:

  • Secure login and authentication.
  • Booking dental consultations.
  • Payment processing.
  • Fraud prevention.

Without these, Prodonto cannot function properly.

b. Performance and Analytics Cookies

Used to understand:

  • User behavior (anonymized).
  • Platform performance.
  • Errors and usability issues.

This helps us improve your experience continuously.

c. Functional Cookies

These remember:

  • Your preferences (language, location).
  • Saved dentists or treatments.
  • Previous interactions.

d. Marketing and Advertising Cookies

These may be used for:

  • Showing relevant general advertisements.
  • Measuring campaign performance.

Important: Even where marketing cookies are used, they never access or use any health-related data.


4. Our Healthcare Data Protection Standards

Given the sensitive nature of dental care:

  • We do not store personal health information in cookies.
  • We do not track medical conditions or treatments for advertising.
  • We do not allow third parties to access health-related browsing behavior.
  • Your medical privacy is always protected.

5. Third-Party Cookies

We may use trusted partners for:

  • Analytics
  • Secure payments

These providers:

  • Operate under strict confidentiality agreements.
  • Are prohibited from misusing your data.
  • Must comply with applicable data protection regulations.

6. Your Control Over Cookies

You have full control over how cookies are used.

Browser Settings

You can:

  • Block or delete cookies.
  • Set preferences for specific websites.

Platform Controls

  • Cookie consent banner with clear choices.
  • Option to accept or reject non-essential cookies.

Note: Disabling essential cookies may affect core functionality.


7. Cookie Retention

  • Session Cookies: Deleted after browser session ends.
  • Persistent Cookies: Stored for a limited duration.

We retain cookies only as long as necessary.


8. Updates to This Policy

We may update this policy to reflect:

  • Legal or regulatory changes.
  • Platform improvements.

Updates will be reflected with a revised "Last Updated" date.


9. Contact Us

For any questions: