1. How does Prodonto work?
Prodonto connects you with verified, high-quality dentists based on your treatment needs.
- Share your requirement
- Get matched with trusted dentists
- Compare, consult, and proceed confidently
Help Center
Help Center - Prodonto
Connecting patients with trusted dentists, seamlessly.
Welcome to the Prodonto Help Center. Whether you are a patient looking for the right dentist or a clinic partner managing your profile, we are here to support you at every step.
For Patients
Patient Help Topics
2. How do I find the right dentist?
Simply select your concern, like tooth pain, braces, implants, and more. Our system matches you with dentists based on:
- Expertise and specialization
- Past patient outcomes
- Conversion and trust ratings
3. Are the dentists verified?
Yes. Every dentist on Prodonto goes through:
- License and qualification verification
- Clinic validation
- Performance-based evaluation
- Only trusted professionals are listed
4. Do I need to pay to use Prodonto?
Patients can explore and connect for free. Any treatment cost is directly discussed with the dentist, with no hidden charges from Prodonto.
5. Can I compare multiple dentists?
Absolutely. You can:
- View multiple options
- Compare expertise, pricing range, and trust badges
- Choose what fits you best
6. What if I am not satisfied?
We prioritize your experience. If something does not feel right:
- Reach out to our support team
- We will help you switch or resolve the issue quickly
7. Is my personal information safe?
Yes. Your data is:
- Encrypted and secure
- Never shared without consent
- Used only to improve your experience
For Dentists & Clinics
Clinic Partner Help Topics
1. How do I join Prodonto?
Getting started is simple:
- Apply through our onboarding form
- Submit verification documents
- Get approved and go live
2. How does patient allocation work?
We do not send random leads. Patients are matched based on:
- Your expertise
- Your conversion performance
- Your trust score
- Higher performance means better patients
3. What are badges and rankings?
Dentists are categorized into performance tiers like:
- Verified Starter
- Trusted Converter
- High Value Performer
- Elite Prodonto Partner
- These badges are based on Conversion Reliability Score, Treatment Conversion Rate, Case Value Index, and Transparency Score
- Higher badges unlock high-value cases, priority visibility, and premium patient flow
4. What happens if I reject or mishandle patients?
Prodonto is built on trust:
- Frequent rejections or poor experience may reduce ranking
- Misleading practices can lead to removal
5. How do payments work?
Depending on your plan or partnership, commission-based or subscription-based models apply with transparent billing and no hidden deductions.
6. Can I track my performance?
Yes. You get access to:
- Conversion reports
- Patient insights
- Revenue tracking
7. How is Prodonto different?
- No spam leads
- Only serious, high-intent patients
- Performance-driven visibility
- Built for long-term practice growth, not short-term competition
Payments & Pricing
- No hidden fees for patients
- Transparent treatment pricing by clinics
- Secure payment support if enabled
Privacy & Security
- Encrypted communication
- Secure storage
- Controlled data access
Quick Tips for Patients
- Be clear about your problem
- Compare before choosing
- Ask questions freely
Quick Tips for Dentists
- Respond quickly
- Maintain transparency
- Focus on patient experience
Need More Help?
Contact Support
If you still have questions, we are here for you.
Email: contact@Prodonto.in
In-app chat: Coming soon
Call support: 7207953173 (Available during working hours)
Prodonto Promise
- Trust over volume
- Quality over quantity
- Long-term relationships over quick transactions